Our Response to Coronavirus


updated 4/23/20 subject to change*

Dear Members,

We hope you are enjoying our limited golf and tennis activity this week. The news of opening golf and tennis came to us quickly, and we are still ironing out a few details to ensure we follow the orders as set forth by the County. Here are some answers to Frequently Asked Questions that will help guide your experience going into the weekend:
 
Top Frequently Asked Questions:
 
Limited Golf
Do I need a tee time in order to play?
Yes, in order for the staff to manage the volume of people and follow the County orders, we strongly suggest you have a tee time prior to arriving at the club.
How can I make a tee time?
By calling the Golf Shop at (805) 389-1644.
How many people can play in a group?
At this time, only 4 or less golfers per group.
Can I take a golf cart?
At this time, only those with official ADA or handicap documentation will be allowed to use a cart, with only one rider per cart. 
Can I use a push cart?
Yes, we allow push carts.
Is the range open?
We will open the range beginning Friday morning. Please use the designated stalls on the mat, and range is only to warm up before your round.
Can I hang out with my group after the round?
Unfortunately, not at this time. The County was very clear that golfers must leave the property immediately following their round.
 
Limited Tennis
Do I need a court reservation in order to play?
Yes, in order for the staff to manage the volume of people and follow the County orders, we strongly suggest you use the online reservation system to reserve your court.
How do we avoid contact with tennis balls?
Please bring your own tennis balls, initial them, and only handle the tennis balls with your initial.
Are the tennis locker rooms open?
No, at this time we can only allow access to the bathrooms.
Can I book a lesson?
We are not offering tennis instruction until we have more clarification from the County.
What are the hours available to play?
Please use the online reservation system as the available reservations will dictate court availability.
 
Clubhouse/Pool/Fitness
When will the Clubhouse and other amenities be available?
We do not know at this time. We are in close communication with the County and will move quickly to open those areas of the club once the orders allow for the activity.
 
 
Thank you for your continued patience and we look forward to seeing you at the Club!
 
Stay safe,
Camaraderie Clubs Management
 

Clubside Essential Bundles Now Available


See Telly's Pickup Menu
 
Dear Members,
 
During these unique times of enhanced health and safety focus for all, Spanish Hills will be offering a curbside service to Members. As the climate for social distancing increases with day-to-day fluidity, we have decided to adapt and help by offering members "Clubside” custom tailored selections of high-quality bundles, replenishments and refreshments.
 
How to Order
The Clubside menu can be viewed by clicking the menu button above. To order, contact the club at 805-388-5000 ext. 252 or email our Food and Beverage Manager.
 
Upon arrival to pick-up your order at the Club, please remain in your vehicle at the porte-cochere. If there is no attendant present, use the number on the posted sign 805.388.5000 ext. 252 and someone will be out to greet you shortly.
 
We hope you find this service useful during this unprecedented time, Spanish Hills is committed to caring for our Members and our community.
 
Cordially, 
 
Spanish Hills Club

 

 
Dear Members of Spanish Hills,
 
We hope this email finds you and your family safe, healthy, and in good spirits. We continue to monitor the CDC guidelines, as well as both local and state “Safer at Home” ordinances. Ventura County released a new ordinance letter yesterday. Under this new ordinance, we can no longer allow walkers and personal carts on the course until further notice by the county. We appreciate your cooperation and will notify you as soon as the Club, tennis courts, and golf course reopen.
 
Updates
Phase one of our golf course sustainability program continues to move forward.
Matt Mulvany and his team are working rain or shine during this closure to execute our vision for the golf course. We hope to have a more visual presentation available in the coming weeks.
 
Our Curbside offering has been met with an overwhelming positive response. We also added a limited to-go menu from Telly’s, and if you haven’t already, make sure you place your Easter dining order as soon as possible.
 
Finally, please keep an eye out for upcoming engagement events via Zoom . Our Member Experience team is collaborating with our department managers to deliver virtual programming during the weeks ahead.
 
We thank you for your continued patience. If you have any immediate concerns, please reach out to our Member Experience team at wecare@camaraderieclubs.com and a team member will respond directly.
 
Stay safe,
Camaraderie Clubs Management



updated 3/24/20 subject to change*

Dear Members,

We hope you and your families are safe and healthy during these challenging times. Last week, we announced the golf course, tennis courts, and all other member facilities would be closed at Spanish Hills, as prescribed by state and local authorities to keep our community safe and curb the spread of COVID-19. As the initial legal directives included some vague standards regarding allowed outdoor activities, there was hope that golf (and possibly tennis) would be allowed, as long as social distancing and other safety measures were followed. Recent guidance from the Southern California Golf Association (SCGA) government affairs attorneys, along with local government authorities, have now made it clear that golf courses cannot remain open and must indeed close. Although we are of the opinion that golf can be practiced safely with proper player distancing, we unfortunately have no choice but to keep Spanish Hills closed until further notice.

During this challenging period we have planned and will execute improvements across all departments that will substantially add value to the club and your experiences when the state or national government allow us to re open. As previously announced, we have contracted with an F&B consultancy team to create a new menu and completely refresh all dining options at the Club. We will also be working on new programming and events for golf, tennis, and kids club.

We would also like to announce that we will immediately begin deploying capital for improvements to the golf course. Just this past weekend, the ownership team, our Superintendent, and a highly experienced course consultant went through the entire course, hole by hole, to identify immediate, near term, and long-term objectives for the Course Improvements Master Plan. Further, the course maintenance crew will continue working on maintaining the course, so that as soon as we are allowed to open, the course will be in a playable condition.

As we will begin the golf course deferred maintenance and improvement work this week, we again ask that no golfers (whether walking or in private carts), nor hikers, enter upon the property for their own safety and well-being. As a security precaution, all members’ gate transponders will be deactivated until the club can be reopened and there will be regular patrol of the course to ensure compliance.

At a time when other golf course operators are laying off their entire staff, we have decided to use this time to make progress on improvements and other initiatives that our club needs to truly become the best club in the area. This not only makes productive use of the closure period, but also keeps as many team members employed as possible. Some members have asked if they can do anything else to support the staff and our response is simple – please continue to support the club through your monthly dues and please continue to be patient as we all anxiously await the moment we can reopen.

We appreciate your cooperation to help keep our Spanish Hills family and community safe. We will continue to keep you posted with updates on our website and via email. Things are very fluid and so will be our response and actions.

Thank you all for the support and please stay safe.

Sincerely,

Spanish Hills Club